Privacy Policy

This Privacy Policy explains how Astrogenius ("we", "us", "our") collects, uses, and protects information about you when you use AstroSim. We are committed to handling your data responsibly and in compliance with applicable laws, including the Brazilian Lei Geral de Proteção de Dados (LGPD).

1. Information We Collect

Account information

When you create an account, we collect your email address and a hashed password. We do not collect your name, address, or phone number unless you voluntarily provide it.

Usage data

We collect information about how you use AstroSim, including login timestamps, the country your request originates from (IP-derived, not stored long-term), and general feature usage. This data helps us improve the service and detect abuse.

Project data

If you use cloud save (Basic and Pro plans), your project files (Python code, robot configuration, settings) are stored in our database. This data is only accessible to you and to administrators for support purposes.

Payment information

We do not store your payment card details. Payments are processed by Paddle, which acts as our merchant of record. Paddle collects and processes payment data under their own privacy policy.

2. How We Use Your Information

• To provide, maintain, and improve the AstroSim service.
• To authenticate your account and enforce plan-based access.
• To send transactional emails (account confirmation, plan changes, support responses).
• To detect and prevent abuse, fraud, and unauthorized access.
• To comply with legal obligations.

We do not sell your personal data to third parties.

3. Data Sharing

We share data with the following service providers only as necessary to operate AstroSim:

• Supabase — database and authentication hosting.
• Vercel — frontend hosting and content delivery.
• Resend — transactional email delivery.
• Paddle — payment processing and subscription management.

All providers are contractually obligated to handle your data securely and only for the purposes described.

4. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

5. Your Rights

Under applicable law (including LGPD), you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your account and data.
• Object to certain processing activities.
• Receive your data in a portable format.

To exercise any of these rights, email us at support@astrogenius.com.br.

6. Children's Privacy

AstroSim is used by students in competition contexts, including minors. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If a parent or guardian believes their child has provided us with personal data, please contact us and we will delete it promptly.

7. Security

We use industry-standard measures to protect your data, including encrypted connections (TLS), hashed passwords, and row-level security policies on our database. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Local Storage

AstroSim uses browser local storage to maintain your session, save preferences, and store your autosaved work locally. We do not use third-party advertising cookies. Analytics, if any, are used in aggregate and anonymized form only.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notice. Continued use of AstroSim after changes are posted constitutes acceptance of the updated policy.

10. Contact

Questions or requests regarding your privacy? Contact us at support@astrogenius.com.br.